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Sampling ambassador offering Charbonnel et Walker Tiramisu Truffle in a John Lewis store
Recent WorkLondon

Charbonnel et Walker Tiramisu truffle tasting in John Lewis

We supplied sampling teams for the launch of Charbonnel et Walker's Tiramisu Truffle at four John Lewis locations, with ambassadors holding Level 2 Food Hygiene certification.

Brand
Charbonnel et Walker
City
London
Venue
John Lewis Oxford Street, Sloane Square, Bluewater and Cheadle
Staff type
Product sampling staff, Brand ambassadors
  • 4John Lewis stores

What we did

Charbonnel et Walker marked the launch of its Tiramisu Truffle with in-store tastings at John Lewis, celebrating 150 years of British chocolate craftsmanship. We supplied food sampling teams to four John Lewis stores: Oxford Street, Sloane Square, Bluewater in Kent and Cheadle.

Every sampling ambassador completed Level 2 Food Hygiene certification before the activation, so each store had compliant, certified staff on the shop floor.

  • Ran live tastings of the Tiramisu Truffle in all four John Lewis stores
  • Covered the two London stores on Oxford Street and Sloane Square, plus Bluewater and Cheadle
  • Invited shoppers to try the launch truffle first-hand
  • Told the Charbonnel et Walker heritage story to give each taste its context
  • Promoted Chocolate Week alongside the launch
  • Introduced shoppers to the wider truffle collection
  • Encouraged shoppers to buy there and then after tasting
  • Kept each sampling point clean and elegant to suit the John Lewis setting

Launching a product in London stores? Our product sampling in London team can stage a tasting that sells, and our specialist food store teams know premium food halls.

Tasting display of truffles on a department store counter
Ambassador telling a shopper about the chocolate heritage
Truffle samples presented elegantly for customers
Team member promoting Chocolate Week in store
Charbonnel et Walker sampling stand in a premium retail setting

Launching a product and need sampling staff in store? Get a quote today.

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