Range · Price · POS · Availability
Merchandising
Audit.
A merchandising audit tells you what's really on the shelf. Our auditors visit each retail store, check range, facings, pricing and point of sale against your standards and record what they find, from a sample of branches to the whole estate.
A merchandising audit records range, price and POS in every store you name.
Retail staffing since 2007
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What each visit checks
Six checks in a store audit.
Pick the checks your audit needs. A short audit covers one or two; a full visit runs all six compliance checks in a set order, so every store is recorded the same way.
Range and facings
Which listed lines are present, how many facings each has and where they sit against the space agreed with the retailer.
Pricing and shelf-edge labels
Shelf price against the price you expect, missing or wrong labels, and whether promotional pricing has gone live on the right date.
Promotion and POS compliance
Whether promotional units, headers and barkers are up, in the right place and in date. Where POS is missing, our point of sale placement teams can put it up on a follow-up visit.
Availability and date codes
Gaps on shelf, stock held in the back but not put out, and date codes on short-life lines.
Competitor and category view
What sits next to you, competitor promotions and share of shelf, recorded alongside your own lines. For service quality rather than shelf conditions, see our mystery shopper service.
Audit and correct
If you scope it, the auditor fixes what they find on the same visit: tidying the bay, filling from back stock and putting up missing POS. Full rebuilds sit with planogram merchandising.
Why brands book us
Your checklist, recorded the same way.
Right to work and ID confirmed before any store visit. Employer's and Public Liability insurance in place, and DBS checks and risk assessments on request.
We brief auditors on your standards, your product presentation, your photo angles and what counts as a pass. Results then compare across stores and from one round to the next.
EXECUTIONAL handles PAYE, National Insurance and HR for every auditor, leaving nothing for your accounts team to process.
A geo-tagged check-in at each store and live attendance tracking in real time. A 24/7 support line is answered day and night while auditors are out.
Where we fit
Record first, fix if asked.
Sales data says a line is underperforming. It doesn't say whether the product was even on the shelf. An audit answers the plain questions first: is the range there, is it priced right, is the promotion up, and does the bay match the space you agreed with the retailer.
You set the standards and the store sample. We supply auditors from the hub nearest each store and brief them on your checklist. They record without changing anything unless you've asked for fixes. Results come back store by store in the format agreed at quote stage.
Stores we work in
A sample or the full estate.
Auditors come from the staffing hub nearest each store, across 40 hubs in the UK. Store on your list not shown here? Tell us in your quote request.
Checks and cover
Insured and ready.
From the case files
Multi-store work in UK stores.
Store programmes from our case files, with the number of stores where the post records it. See all recent work →
Verified feedback
What clients say about our teams.
Booking, step by step
From checklist to store-by-store results.
The store list or sample, the checks you want and your photo requirements.
Store visits, journeys between stores and reporting set out line by line, with no hidden fees.
Chosen for retail background and the nearest hub, with an account manager once you approve.
A check-in at each store, the checklist completed in order, and results in your format.
Get a quote
Get a quote for merchandising audit staff.
Request a quote
Request your audit quote.
Tell us which stores, which checks and how often you want them repeated. We'll send an itemised quote.
Buyer questions
Audits, reports and scope: your questions.
What's the difference between an audit and merchandising?
An audit records the shelf as it is; merchandising changes it. Many brands audit first, then send merchandisers to the stores that fell short. Both sit within our retail merchandising service, alongside visual merchandising.
How many stores should we audit?
Enough to see a pattern. A sample of around 20 stores across regions and formats often shows whether a problem is local or estate-wide; a full sweep tells you exactly which stores to act on.
What does the audit report include?
Your checklist answered store by store. We can enter results into your system or use audit forms built around your checklist; the format is agreed before booking.
Can auditors fix problems during the visit?
Yes, if it's in scope. Audit-and-correct visits take longer, so the quote shows them as their own line.
Do store teams know an audit is happening?
In most cases, yes. Auditors sign in with store management as each retailer requires, and some audits work better with the store team's help in finding back stock. If you want an unannounced view of customer service, that is a mystery shopping visit instead.
What drives the cost of a merchandising audit?
The number of stores, the checks in each visit, whether fixes are included, how spread out the stores are, how often the audit repeats and the reporting you need. Every quote is itemised.
Can you add stores at short notice?
Often, yes. More notice lets us group stores into sensible runs, which keeps time on the road down.
Which stores and regions do you cover?
Supermarkets, department stores, high street chains, pharmacies, convenience stores, forecourts, discounters and garden centres across the UK, from 40 staffing hubs.