Costumed Staff | Mascot Staff

Costume Characters

Hire professional costume characters, mascot performers and themed costume staff for brand activations, retail events, festivals and corporate functions across the UK.

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2007
Est.
6,000+
Staff
40
Staffing Hubs
3,000+
Clients
Costume Characters & Mascots

Professional Costume Characters and Mascot Performers

Costume characters are professional performers who bring branded mascots, themed characters and costumed roles to life at live events. They attract attention, drive footfall, create photo opportunities and leave a lasting impression that strengthens brand recall. Costume staff work at retail activations, festivals, exhibitions, product launches, corporate events and roadshows.

We supply experienced costume character staff and mascot characters who do more than just wear a suit. Our performers are skilled in character interaction, crowd engagement and maintaining energy across long shifts and multi-day events. Every costume staff member is briefed on your brand and campaign objectives before the event.

As a leading event staffing agency established since 2007, we provide costume characters across the UK with 6,000+ registered staff and 40 nationwide hubs. Costume roles are classified as Tier 2 specialist staffing — our performers have proven experience in character work.

BOOK COSTUME CHARACTERS

Trusted by leading brands nationwide

costume characters for Stella Artois costume characters for ASOS mascot characters for Cinch costume characters for Kinder & Ferrero costume characters for Camden Town Brewery mascot characters for Shell costume characters for GoPuff costume characters for Three costume characters for Corona costume characters for Amazon Music costume characters for JD Sports x Nike costume characters for Missguided mascot characters for Starbucks costume characters for Emmi costume characters for League of Legends costume staff for Space NK costume characters for Budweiser costume characters for Specsavers
Recent Work

Recent Costume Character Campaigns We've Delivered

View all recent work →

Where We Supply

Where Our Costume Characters Make an Impact

🎶

Festivals & Outdoor Events

Mascot performers and themed characters at festivals, fun days, charity events and outdoor gatherings. Photo opportunities and interactive crowd moments.

🛒

Shopping Centres & Retail

Seasonal mascots, character-led sampling and in-store entertainment. We've supported The Entertainer, Fort Shopping Centre and retail parks nationwide.

🎫

Exhibitions & Trade Shows

Meet and greet characters, interactive demos and brand storytelling at exhibitions. Delivered for Redrow Homes, Lego and The Caravan Club.

🎉

Product Launches & Activations

High-energy character arrivals, merchandise distribution and immersive welcomes at brand activations, store openings and pop-ups.

🏆

Sports Events

Stadium mascot appearances, sponsor costume support and fan engagement. Delivered for the Olympics, England Lionesses and Leeds Rhinos.

🚌

Roadshows & Experiential

Costume characters for roadshow tours and experiential campaigns. Delivered for Krispy Kreme, Megabus and Muller.

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I have worked with Executional now for a number of years and have nothing but positive reviews.

The Entertainer

How It Works

Our 4-Step Booking Process

01

Brief & Scope

Tell us about your event, character requirements and costume details. You receive a fully itemised quote with no hidden costs.

02

Select & Prepare

We match experienced costume staff to your brief. When requested, DBS checks are completed. A chaperone is provided for full-body mascot roles.

03

Brief & Deploy

Performers receive tailored briefings covering your character, brand messaging and interaction style. On the day: geo-check-in and 24/7 support.

04

Review & Report

Attendance confirmation, on-site photos and feedback included. Enhanced reporting packages also available.

Great company with great staff. We have used Executional for various different roles and occasions and we couldn't recommend them more. The staff and actors are always extremely helpful and professional.

CT1

The EXECUTIONAL Standard: Safe, Compliant & Fully Managed

Every costume character we supply has been through our selection process. We handle all compliance, payroll and insurance in-house. Learn More About Our Standards →

Staff Selection & ID Checks

Matched to your brief by our operations team. Right-to-Work checked for all staff.

Comprehensive Insurance

Employer Liability and Public Liability Insurance on every booking.

Licensing & Compliance

DBS checks available on request. Full-body mascot roles include a mandatory chaperone at all times.

In-House Payroll & HMRC

All payroll, tax, National Insurance and HR handled in-house.

24/7 Attendance Management

Shift reminders, geo-tagged check-ins, live monitoring and a dedicated project manager.

Tailored Briefings

Detailed briefing documents covering your character, brand messaging, interaction style and safety protocols.

BOOK COSTUME CHARACTERS

Most recently I used Executional promo staff for a store opening and they were fantastic! Nothing was too much trouble and everything ran so smoothly. Tim is fantastic with communication and always fast to reply.

Space NK

FAQ

Costume Character FAQs

What are costume characters?
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Costume characters are professional performers who wear branded mascot suits, themed outfits or character costumes at live events. They attract attention, create photo opportunities, engage crowds and leave a lasting impression that strengthens brand recall. Costume characters work at retail activations, festivals, exhibitions, product launches, corporate events and roadshows.

What types of mascot characters do you supply?
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We supply mascot characters for every type of campaign: full-body branded mascots, themed characters matched to your event, seasonal performers for Christmas, Halloween and Easter, costumed greeters and walkabout entertainment. Our costume staff have experience in roles ranging from brand mascots like Jack for The Entertainer to superheroes, animals and bespoke character designs.

Do you provide the costumes?
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We supply the costume character staff — the trained performers who bring the character to life. Clients typically provide their own branded costumes or mascot suits. If you need help sourcing costumes, we can advise based on our experience working across hundreds of costume campaigns.

Do costume staff need a chaperone?
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Yes. When characters are in full-body mascot costume, a chaperone must accompany them at all times for safety. This can be a client representative or someone we provide as part of the booking. This is standard practice across the industry.

Where in the UK do you supply costume characters?
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With 40 staffing hubs nationwide we supply costume characters across the entire UK including London, Manchester, Birmingham, Glasgow, Scotland, Edinburgh, Leeds, Bristol, Liverpool, Newcastle, Sheffield, Nottingham, Cardiff, Belfast and Southampton.

Are costume character roles classed as specialist?
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Yes. Any staff member who wears a themed costume or full-body mascot suit falls under our Tier 2 specialist category. Our costume staff have worked in character roles for a number of years and have a way of bringing their characters to life, whether they're acting as a brand mascot, a superhero or a themed performer.

Do you also supply event and promotional staff?
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Yes. In addition to costume characters, we supply event staff, promotional staff, brand ambassadors and festival staff. Many clients book costume characters alongside wider brand activation teams.

Why choose EXECUTIONAL for costume character staffing?
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Established in 2007, with 6,000+ registered staff, 40 UK hubs, full compliance and 24/7 support. We have delivered costume character campaigns for The Entertainer, Redrow Homes, Lego, Krispy Kreme, Megabus and major sporting events including the Olympics and England Lionesses. Rated 4.9 stars on Google Reviews.

Get A Quote

Book Costume Characters

Tell us about your event and character requirements and we'll put together a fully itemised, transparent quotation.

No hidden fees
Fully itemised quotes
Response within hours
Nationwide UK coverage
4.9★ on Google Reviews

Or call us directly on 0113 479 0075 or 0203 026 1069

Your full name
Your company or brand name
Optional, if you'd prefer a call back
e.g. London, Manchester, or Nationwide
e.g. 15-17 June 2026
Number of staff required, Shift hours, What's the activity, anything else we should know?