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Müller sampling team in red branded t-shirts lined up under the Müller gazebo at an Olympic fanzone

Case study · Food and drink

Müller Olympic Fanzones Product Sampling Staff | London and Manchester

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The story in brief

As a sponsor of Team GB, Müller opened two large Olympic Fanzones where spectators could watch the Games on giant screens. Our sampling teams in London and Manchester handed out Müller products, ran the Olympic-themed challenges and kept the brand at the heart of every fanzone.

Client
Müller
Sector
Food and drink
Format
Sports fanzone sampling
City
London and Manchester
Venue
Olympic Fanzones
Staff type
Product sampling staff, Costume characters, Event managers
2Olympic Fanzones
2Sampling teams

01

The brief

Müller wanted more visibility as a key sponsor of Team GB during the Olympics.

We were asked to manage experiential events at two large Olympic Fanzones, one in London and one in Manchester, giving spectators an immersive place to follow the Games while sampling Müller products. The fanzones had to work as places to watch live sport and as a stage for the brand's support for Team GB.

Brand ambassador in a red Müller t-shirt handing out product samples to a crowd of spectators

02

Inside the fanzones

Each fanzone was built around giant screens for live viewing, with a relaxed seating area where spectators could settle in between events and a range of Müller products for free product sampling.

Around the screens, Olympic-themed sports challenges and activities invited the public to join in rather than just watch. Branded props and themed challenges gave spectators reasons to take photos and post them with the hashtag #InTeamGB'sCorner, carrying the fanzones online.

Costume characters were part of the team at both fanzones, giving spectators a photo moment between events.

Two panda costume characters with Müller staff holding table tennis bats in front of the In Team GB's Corner backdrop

03

The team and how we ran it

We supplied two large teams of experienced sampling staff, one for London and one for Manchester, so each fanzone had its own team on the ground.

Event managers and our HR staffing team ran the operation on site, looking after the teams and keeping the quality of every interaction high. Every member of staff was equipped with a bespoke briefing pack that combined Müller's brand information with our own event know-how, so the teams could talk about the products and the sponsorship with confidence.

04

How it ran

  • Sampling: Müller products handed out free to spectators across both fanzones.
  • Viewing: giant screens and a relaxed seating area kept spectators in Müller's space for the live action.
  • Activities: Olympic-themed sports challenges encouraged the public to take part, linking the brand to its Team GB sponsorship.
  • Social: branded props and themed challenges drove posts using #InTeamGB'sCorner.
  • Characters: costume characters gave spectators a photo moment between events.
  • Management: event managers and our HR staffing team on the ground at both sites.
  • Briefing: bespoke briefing packs combined Müller brand information with our event know-how.

05

Why it works

Running two fanzones in two cities at once needs a team in each place, managed on site and briefed the same way. Two dedicated sampling teams, event managers on the ground and one bespoke briefing pack meant spectators in London and Manchester met the same Müller story, the same products and the same activities.

If you are activating a sports sponsorship, our sports event staff and sports event sampling teams can staff fanzones, viewing areas and spectator spaces in more than one city at once.

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Activating a sports sponsorship? We will staff every fanzone.

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