For the second year in a row, our tailored event staffing solutions elevated the Housing Technology Conference
For the second consecutive year, Housing Technology, the UK’s foremost technology information service for the housing sector and local governments, embarked on delivering an unparalleled experience at their annual conference. Building on the success of the previous year, the focus was to elevate the attendee experience further, ensuring the seamless integration of technology and housing industry professionals.
Execution
Leveraging insights gained from the previous event, the staffing strategy for this year was meticulously refined to address the dynamic needs of delegates and sponsors. Staff were assigned to a variety of key roles, emphasising efficiency and hospitality. Their responsibilities included:
- Enhanced Registration Desk Setup: Drawing from last year’s learnings, the registration process was streamlined for an even smoother delegate welcome.
- Continuous Warm Greetings: Staff ensured a consistently hospitable atmosphere, reinforcing the conference’s reputation for warmth and professionalism.
- Efficient Material Distribution: The process for handing out delegate badges, bags, and other materials was further optimised for speed and convenience.
- Adaptive Badge Creation: Responding to the need for flexibility, staff efficiently managed last-minute additions and changes to delegate badges.
- Expanded Query Handling: Staff were well-prepared to address a broader range of queries, benefiting from the previous year’s experiences.
- Improved Directional Assistance: Navigation aids and staff guidance were enhanced to facilitate even easier movement around the venue.
Adhering to Housing Technology’s brand image, the staff uniform consisted of branded polo shirts paired with smart-casual attire, making the team easily identifiable and promoting a cohesive event aesthetic.
Impact
The deployment of experienced event staff for the second year running significantly contributed to the conference’s triumph. The enhancements in the registration process and overall event management led to highly positive feedback from delegates, who appreciated the streamlined experience and the attentive, friendly service. The professional and approachable demeanour of the staff was frequently commended, playing a critical role in the overall satisfaction of attendees.
