Housing Technology Registration team for a housing tech conference

What we did

Housing Technology, an information service for the housing sector and local government, runs an annual conference at the East Midlands Conference Centre in Nottingham. For the second year running, we supplied event and promotional staff to welcome delegates and sponsors and keep the day running smoothly.

Experienced event staff returned for the second year, covering registration, badges, delegate materials, queries and directions for delegates and sponsors.

• Refined the registration desk set-up using lessons from the year before
• Greeted delegates warmly and kept the atmosphere friendly from arrival onwards
• Handed out delegate badges, bags and other materials
• Created and changed badges for last-minute additions
• Answered a broader range of queries, drawing on the previous year's experience
• Gave directions and guidance around the East Midlands Conference Centre
• Wore branded polo shirts with smart-casual attire, so delegates could spot the team easily
• Earned highly positive feedback from delegates for the smooth welcome and friendly service

For conferences with returning delegates, our promotional staff in Nottingham and conference staff get better each time.