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A Popeyes brand ambassador beside the Winner Winner Chicken Spinner prize wheel as a customer spins it at a store opening

Case study · Quick service restaurants

Popeyes UK Expansion 11 Store Openings

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The story in brief

Popeyes brought its Louisiana-style chicken to the UK with a run of store openings, from Lewisham to Edinburgh. Our brand ambassadors hosted 11 opening events with a Mardi Gras feel, face painting, a photo booth and a prize wheel.

Client
Popeyes
Sector
Quick service restaurants
Format
Multi-location store opening events
City
11 UK stores
Venue
Popeyes restaurants
Staff type
Brand ambassadors, Promotional staff
11Store openings

01

The brief

Popeyes set out to grow across the UK and introduce its Louisiana style and flavours to UK customers.

Each store opening needed to feel like an event, bringing a festive New Orleans, Mardi Gras spirit to stores in Lewisham, Gateshead, Meadowhall, Northampton, Woolwich, Rotherham, Richmond, Leicester, Reading, Edinburgh and Oxford.

Our part was to host the pop-up at every opening, bring customers into each activity and make the first day at each store one to remember.

Two customers in orange feather boas and sunglasses posing with props at the Popeyes photo booth

The team have helped us achieve a lot of great activations and are always super reliable and enthusiastic. Executional are always our go to!

Grace Elder, Popeyes

02

What we did

We supplied a team of brand ambassadors, briefed on the Popeyes brand spirit, to host each pop-up and run the activities.

Ambassadors covered the whole opening day, from morning to evening, working side by side with the Popeyes restaurant team members at every store. In orange Popeyes T-shirts and holding branded boards, they drew passers-by towards the opening and into the queue.

Two Popeyes brand ambassadors in orange T-shirts holding Popeyes boards by a row of market stalls

03

How it ran

  • Openings: the same Mardi Gras format ran at all 11 openings, from Lewisham, Woolwich and Richmond in London to Meadowhall in Sheffield and Edinburgh.
  • Face painting: face painting for customers at the stand, part of the Mardi Gras theme.
  • Photo booth: a booth stocked with Mardi Gras props, from orange feather boas to sunglasses, so customers could take photos at the opening.
  • Prize wheel: customers spun the Winner Winner Chicken Spinner wheel to win prizes, with an ambassador beside the wheel.
  • Hosting: ambassadors hosted the stand, explained each activity and brought customers into it.
  • Queues: openings drew queues of customers behind barriers outside the store, giving each store its own launch event.
Customers queueing behind barriers outside a Popeyes store in a shopping centre

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